TrackBack

TrackBack is a lead management solution for automotive dealers that focuses on the follow-up process for leads. It measures lead follow-up and customer contact quality to assist clients in improving sales and customer experience.
  • Customised reporting
  • Call quality analysis
  • Mystery shop exercises
  • Lead management solutions
  • Customer experience insights
Size
Small
Phone
+44 (0) 2031 313 111
Website
trackback.net
Email
Available in Endole App
Locations
Ground Floor West 2, 4 Benham Rd, Science, Park, SO16 7NS
02031313111
8:30 - 18:00
Digital Popularity
Social Media
Company Details
TrackBack is operated by 10act Ltd and is a Active company incorporated on 9 November 2005 with the registered office located in Southampton, Hampshire. 10act Ltd was registered 19 years ago.
Status
Active
Size
Micro
Directors
5
Age
19 years old
Employees
42
Turnover
Unreported
Total Assets
£1.19M
Cash in Bank
£195.25K
Total Liabilities
-£724.76K
Mr Jeremy Arthur Horwood
Director • Secretary • PSC • British • Lives in England • Born in Sep 1955
David John Blake
Director • Financial Consultant • British • Lives in England • Born in Jul 1961
Mr Gareth David Thomas
Director • Managing Director • British • Lives in England • Born in Oct 1968
Mrs Patricia Margaret Horwood
Director • PSC • British • Lives in England • Born in Jul 1961
More information on 10act Ltd
Teams
All
26
Customer Service
6
Software Development
5
Marketing
5
Management
4
IT
4
Other
3
Jerry Horwood
Founder And Non-exec Chairman • Joined Apr 2006
Gareth Thomas
Managing Director • Joined Apr 2013
James Davenport
Head Of Technology • Joined Jul 2006
Joanne Field
Head Of Finance • Joined Jun 2022
Cassandra Beale
Technical Services Manager • Joined Nov 2019
Rachel Synes
Business Development Manager • Joined Sep 2023
Clive Cullen
European Sales Manager • Joined Jul 2024
Ian Perkins
Sales & Marketing Director • Joined Apr 2010
Ellen Willmer
Senior Customer Success Manager • Joined Jan 2025
Ashly Pridmore
Developer • Joined Sep 2013
Ellen Willmer
Senior Customer Success Manager • Joined Jan 2025
Sophie Pace
Customer Service Administrator • Joined Sep 2021
Dilma Bastos
Customer Experience Analyst • Joined Nov 2024
Chrys Quarmby
Customer Experience Analyst • Joined Jul 2019
Eniola Babafemi
Customer Experience Analyst • Joined Jan 2025
Alison Minns
Customer Service Analyst • Joined Sep 2019
Ashly Pridmore
Developer • Joined Sep 2013
Becca C
Developer • Joined Aug 2015
Paul Mooney
Senior Software Developer • Joined Mar 2021
Debbie Andrews
Software Tester • Joined Jun 2021
Harley Morgenstern
Junior Software Tester • Joined Mar 2025
Gareth Thomas
Managing Director • Joined Apr 2013
James Davenport
Head Of Technology • Joined Jul 2006
Joanne Field
Head Of Finance • Joined Jun 2022
Clive Cullen
European Sales Manager • Joined Jul 2024
James Davenport
Head Of Technology • Joined Jul 2006
Cassandra Beale
Technical Services Manager • Joined Nov 2019
Ashly Pridmore
Developer • Joined Sep 2013
Becca C
Developer • Joined Aug 2015
Rachel Synes
Business Development Manager • Joined Sep 2023
Ian Perkins
Sales & Marketing Director • Joined Apr 2010
Dilma Bastos
Customer Experience Analyst • Joined Nov 2024
Chrys Quarmby
Customer Experience Analyst • Joined Jul 2019
Eniola Babafemi
Customer Experience Analyst • Joined Jan 2025
Afaf Kayani
Data Analyst • Joined Mar 2025
Macarena Miranda Laclote
Assistant Accountant • Joined Feb 2016
Rachael Merrett
Accounts Assistant • Joined Dec 2022
View 26 members