ESP Group
The ESP Group provides end-to-end services, specialising in customer care solutions. They have over 30 years of experience and operate across various sectors, focusing on interactions for clients and their customers.
- Automation & AI
- Product Fulfilment
- Design and Strategy
- Smartcards & Tokens
- Training Consultancy
- Complaints & Appeals
- Software Development
- Back Office Processing
- Refunds & Compensation
- Administration Services
- Local Issuance & Support
- Customer Experience & Support
- Multilingual Customer Support
- Customer Insights & Analytics
- Emergency/Out of Hours Support
- Omni Channel Customer Experience
- Sales & Secure Payment Processing
Locations
Competitors
Kura is a global independent outsourcer specialising in customer experience transformation and contact centre solutions.
Maximus UK is a trusted customer experience partner to government and private organisations, delivering scalable, flexible and compassionate services to vulnerable people.
VeriCall is a UK-based call centre providing a full range of award-winning outsourced customer management services.
Company Details
ESP Group is operated by Esp Systex Holdings Limited and is a Active company incorporated on 12 January 2010 with the registered office located in Hull, East Riding of Yorkshire. Esp Systex Holdings Limited was registered 15 years ago.
Status
Active
Size
Micro
Directors
6
Age
15 years old
Employees
4
Turnover
Unreported
Total Assets
£5.04M
Cash in Bank
£2.69K
Total Liabilities
-£665.67K
Teams
46
21
21
12
4
3
Executive Chairman • Joined Aug 1994
Chief Executive Officer • Joined Feb 2025
Principal Business Development Manager • Joined Nov 2023
ESP Group CEO
Chief Compliance Officer • Joined Jan 2024
Chief Finance Officer • Joined Jan 2024
Chief Human Resources Officer • Joined Jan 2024
Technical Lead
Account Manager • Joined May 2024
Account Manager • Joined May 2024
Account Manager • Joined May 2024
Account Manager • Joined May 2024
Support Specialist • Joined Apr 2024
2nd Line Support Technician • Joined Apr 2023
Desktop Support Technician • Joined Jul 2022
1st Line Support Technician • Joined Nov 2023
Customer Service Advisor • Joined Oct 2023
Customer Service Team Leader • Joined Feb 2025
Customer Service Advisor • Joined Sep 2023
Customer Service Advisor • Joined Feb 2025
Executive Chairman • Joined Aug 1994
Chief Executive Officer • Joined Feb 2025
Principal Business Development Manager • Joined Nov 2023
ESP Group CEO
Chief Compliance Officer • Joined Jan 2024
Chief Finance Officer • Joined Jan 2024
Chief Human Resources Officer • Joined Jan 2024
Technical Lead
Head Of Operations • Joined Mar 2025
Business Development Manager • Joined Feb 2024
Solutions Architect
Project Manager Scrum Master • Joined Oct 2023
Project Manager Scrum Master • Joined Oct 2023
Software Developer • Joined Jan 2014
Support Specialist • Joined Apr 2024
2nd Line Support Technician • Joined Apr 2023
Desktop Support Technician • Joined Jul 2022
Quality Analyst • Joined Feb 2016
1st Line Support Technician • Joined Nov 2023
Information Advisor
Chief Human Resources Officer • Joined Jan 2024
HR Business Manager • Joined Aug 2021
Learning And Development Associate • Joined Nov 2023
Trainer • Joined Feb 2017
Contact Centre Team Manager At The ESP Group • Joined Apr 2024
Contact Centre Senior Team Leader • Joined Jan 2014
Employee
View 46 members