Veterinary Client Mediation Service (VCMS)
The Veterinary Client Mediation Service (VCMS) is a voluntary, independent, and free complaint mediation service for clients whose animals have received veterinary care and for the veterinary professionals providing that care. VCMS seeks to resolve complaints in a fair and cost-efficient manner that is unbiased and non-judgmental.
- Resources for raising complaints
- Guidance for veterinary professionals
- Complaint mediation for veterinary clients