Novacroft
Novacroft is an organization that focuses on customer experience transformation for clients in central and local government, charity, education, mobility, and retail. They work on client CX transformation and invest in addressing their clients' customers' needs through various solutions.
- CX consultancy
- Admissions services
- Smart ticketing solutions
- Data management and analytics
- Patient communication services
- Customer experience transformation
- Cloud-based customer contact centre
Locations
Digital Popularity
Social Media
LinkedIn2,178 Followers
Company Details
Novacroft is operated by Charles Novacroft Direct Limited and is a Active company incorporated on 21 July 1998 with the registered office located in Milton Keynes, Buckinghamshire. Charles Novacroft Direct Limited was registered 27 years ago.
Status
Active
Size
Micro
Directors
2
Age
27 years old
Employees
257
Turnover
Unreported
Total Assets
£2.19M
Cash in Bank
£972.4K
Total Liabilities
-£1.84M
Teams
132
70
46
41
21
6
6
Cranfield SoM Advisory Board Member | CEO • Joined Jul 1998
Chief Compliance Officer • Joined Aug 2022
Chief Commercial Officer • Joined Jul 2022
Lead Trainer
Executive Assistant
Client Success Lead • Joined Dec 2022
Production Team Lead
SME/Lead Trainer • Joined Feb 2023
Quality Manager
Account Manager
Client Success Lead • Joined Dec 2022
Account Manager
Head Of Customer Success • Joined Jun 2023
Contact Center Operations Manager • Joined Oct 2018
Contact Center Team Manager • Joined Jan 2018
Call Center Representative • Joined Nov 2020
Customer Service Representative
Customer Service Representative • Joined Aug 2019
Customer Service Representative
Customer Service Representative • Joined Oct 2021
CEO • Joined Jul 1998
Chief Commercial Officer • Joined Jul 2022
Chief Compliance Officer • Joined Aug 2022
Client Success Lead • Joined Dec 2022
Production Team Lead
SME/Lead Trainer • Joined Feb 2023
Quality Manager
Project Manager
Team Manager • Joined Jul 2014
Team Manager • Joined Mar 2022
Project Manager
Director Of Software Engineering
Senior Developer • Joined Jun 2021
Software Developer • Joined Apr 2023
Software Developer • Joined Nov 2022
Software Developer
Telecommunications Specialist
Systems Administrator
Technical Support Specialist • Joined Feb 2021
Test Analyst • Joined Nov 2015
Administrator
Call Center Representative • Joined Nov 2020
Inbound Customer Service Representative
Technical Support Specialist • Joined Feb 2021
Customer Service Specialist
Customer Service Specialist • Joined May 2023
Technical Application Analyst • Joined Jul 2022
Quality Assistant • Joined Nov 2010
Customer Service Advisor • Joined Aug 2013
Project Support • Joined Aug 2007
Account Manager
Business Analyst • Joined Mar 2023
Reconciliation Analyst • Joined Mar 2020
Financial Controller
Financial Controller
Internal Auditor • Joined Jan 2014
Lead Trainer
Executive Assistant
Key Account Manager
Technician
Trainer • Joined Nov 2011
Interviewer • Joined May 2024
View 132 members