Transport for Wales

Transport for Wales operates a contact centre providing bilingual customer service systems for organisations across Wales and the UK. Their services include customer service calls, complaint handling, and social media response.
  • Taking payments
  • Booking enquiries
  • Complaint handling
  • Social media response
  • Customer service calls
  • Lost property enquiries
  • Customer correspondence translations

Size
Large
Phone
N/A
Website
pti.cymru
Email
N/A
Locations
3 Llys Cadwyn, CF37 4TH
03333211202
Digital Popularity
Social Media
Company Details
Transport for Wales is operated by Transport For Wales and is a Active company incorporated on 6 March 2015 with the registered office located in Pontypridd, Mid Glamorgan. Transport For Wales was registered 10 years ago.

Status
Active
Size
Large
Directors
11
Age
10 years old
Employees
4.57K
Turnover
£807.56M
Total Assets
£4.29B
Cash in Bank
£39.63M
Total Liabilities
-£709.62M

Director • British • Lives in Wales • Born in Sep 1975
Director • HR Director • British • Lives in UK • Born in Sep 1964
Director • Finance Director • British • Lives in Wales • Born in Oct 1969
Director • Managing Director • British • Lives in England • Born in Sep 1963
Director • British • Lives in England • Born in Jun 1961
Director • Senior Civil Servant • British • Lives in UK • Born in Oct 1974
Teams
All
1,162
Operations
379
Transportation
280
Management
217
Project Management
130
Customer Service
82
Other
147
Principal Construction Assurance Manager • Joined Dec 2024
Team Lead Manager • Joined Jan 2024
Principal Engineer • Joined Aug 2020
Non Executive Director • Joined Jun 2018
Non Executive Director • Joined Jul 2018
Non Executive Director • Joined Sep 2024
Principal Estimator • Joined Mar 2023
Principal Ecologist • Joined Mar 2024
Associate Non-executive Director • Joined Feb 2025
Executive Director Of Finance • Joined Jul 2018
Team Lead Manager • Joined Jan 2024
Principal Project Sponsor • Joined Apr 2024
Lead Statistician • Joined Jan 2025
Manager • Joined Aug 2016
Resources Manager • Joined Sep 2019
Resource Manager • Joined Jan 2023
Team Manager • Joined Jul 2005
Operations Manager • Joined Nov 2023
Resource Manager • Joined Jun 2008
Team Lead Manager • Joined Jan 2024
Principal Engineer • Joined Aug 2020
Executive Director Of Finance • Joined Jul 2018
Chief Operating Officer • Joined Apr 2025
Principal Project Sponsor • Joined Apr 2024
Communications Business Partner • Joined Sep 2024
Communications Business Partner • Joined Jul 2022
Communications Business Partner • Joined Nov 2024
Communications Business Partner • Joined Jan 2022
Communications Business Partner • Joined Feb 2021
Principal Estimator • Joined Mar 2023
Principal Project Sponsor • Joined Apr 2024
Lead Statistician • Joined Jan 2025
Finance Project Lead • Joined Aug 2020
Construction Manager • Joined Aug 2021
Project Manager • Joined Jul 2022
Project Manager • Joined Jan 2019
Project Manager • Joined Nov 2023
Project Manager
Project Manager • Joined Dec 2020
Train Manager • Joined Sep 2024
Train Manager • Joined Jun 2024
Train Manager • Joined Jan 2024
Driver Manager • Joined Sep 2022
Train Manager • Joined Apr 2024
Train Manager • Joined Aug 2024
Train Manager • Joined Aug 2024
Train Manager • Joined Jun 2023
Train Manager • Joined Feb 2023
Train Manager • Joined Jul 2022
Service Performance Manager • Joined May 2024
Driver Performance Manager • Joined Oct 2018
Active Travel Manager • Joined Feb 2022
Service Delivery Manager • Joined Apr 2021
Customer Information Manager • Joined May 2013
Route Delivery Manager • Joined Jul 2024
Government Relations Manager • Joined Dec 2024
Customer Intergration Manager • Joined Apr 2023
Train Driver Manager
Business Travel Manager • Joined Aug 2004
Chief Commercial Officer (CCO) • Joined Sep 2022
HR Business Partner • Joined Nov 2023
Finance Business Partner • Joined Feb 2024
Finance Business Partner • Joined Oct 2022
Early Talent Partner • Joined Nov 2021
HSQE Business Partner • Joined Dec 2019
HR Business Partner • Joined May 2021
Assistant Finance Business Partner • Joined Sep 2022
Marketing Executive • Joined Nov 2018
Senior Finance Business Partner • Joined Jun 2021
View 1,162 members