Echo Managed Services
Echo Managed Services provides customer contact solutions for water companies, focusing on engagement, debt collection, and billing processes. They have over 20 years of experience and use software solutions to improve customer experiences and reduce operational costs.
- Aptumo SaaS billing solution
- RapidXtra water billing software
- Outsourced customer contact services
- Debt recovery and revenue management
Locations
Competitors
Sigma Connected is an outsourcing partner that provides customer experience solutions across various industries.
Cadence BPO LTD is a boutique outsourcing company that specialises in the design, implementation, and management of omni-channel customer contact solutions.
Huntswood is a specialist outcomes-based outsourcing partner that provides a suite of client services including customer service, complaints handling, and regulatory advisory.
Company Details
Echo Managed Services is operated by Echo Managed Services Limited and is a Active company incorporated on 6 November 2000 with the registered office located in Walsall, West Midlands. Echo Managed Services Limited was registered 24 years ago.
Status
Active
Size
Medium
Directors
7
Age
24 years old
Employees
204
Turnover
£15.4M
Total Assets
£23.17M
Cash in Bank
£135K
Total Liabilities
-£17.81M
Teams
123
68
35
21
21
15
3
Product Owner • Joined Jul 2022
People Business Partner • Joined Sep 2023
Finance Business Partner • Joined Oct 2022
Lead Generator
Team Lead
Manager
Manager • Joined Dec 2011
Finance Analyst & Business Partner • Joined Jan 2023
NI Solution Lead • Joined Sep 2022
Customer Experience Lead • Joined Apr 2023
Product Owner • Joined Jul 2022
People Business Partner • Joined Sep 2023
Finance Business Partner • Joined Oct 2022
Lead Generator
Team Lead
Manager
Manager • Joined Dec 2011
NI Solution Lead • Joined Sep 2022
Customer Experience Lead • Joined Apr 2023
Operations Manager
Customer Experience Lead • Joined Apr 2023
Service Delivery Manager
Collections Team Manager • Joined Aug 2024
Service Desk Manager
Service Delivery Manager
Contact Center Manager • Joined May 2021
Service Innovation Manager • Joined Aug 2024
Customer Service Director • Joined Feb 2022
Software Services Director • Joined Nov 2024
Head Of Support Services • Joined Aug 2023
Product Owner • Joined Jul 2022
NI Solution Lead • Joined Sep 2022
Project Manager • Joined Apr 2023
Release Project Manager • Joined Apr 2022
Test Practice Manager • Joined Jul 2013
Service Desk Manager
Business Systems Manager • Joined Jun 2010
Data Specialist
System Administrator
MI Analyst
People Business Partner • Joined Sep 2023
Team Manager • Joined Oct 2021
Team Manager
Team Manager
Team Manager • Joined Aug 2024
Team Manager
Team Manager
Training And Quality Manager • Joined Aug 2024
Learning And Development Coordinator • Joined Dec 2011
Senior Learning & Development Consultant • Joined Aug 2013
Finance Business Partner • Joined Oct 2022
Revenue Optimisation Manager
Collections Team Manager • Joined Aug 2024
Senior Finance Manager • Joined Jul 2006
Finance & Commercial Director
Head Of Billing & Collections
Head Of Finance & Commercial • Joined Sep 2020
Collections Specialist • Joined Nov 2014
Financial Administrator • Joined Oct 2018
MI Analyst
Internal Communications Executive • Joined Jun 2023
Apprenticeship Coordinator
Communications Specialist
View 123 members