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Phoenix Customer Care Limited

Phoenix Customer Care Limited is an active company incorporated on 7 February 1997 with the registered office located in Birmingham, Worcestershire. Phoenix Customer Care Limited was registered 28 years ago.
Status
Active
Active since 20 years ago
Company No
03315193
Private limited company
Age
28 years
Incorporated 7 February 1997
Size
Micro
Turnover is under £1M
Balance sheet is under £500,000
Under 10 employees
Confirmation
Submitted
Dated 23 April 2025 (6 months ago)
Next confirmation dated 23 April 2026
Due by 7 May 2026 (6 months remaining)
Last change occurred 6 years ago
Accounts
Submitted
For period 1 Jan31 Dec 2024 (1 year)
Accounts type is Audit Exemption Subsidiary
Next accounts for period 31 December 2025
Due by 30 September 2026 (11 months remaining)
Address
1 Wythall Green Way
Wythall
Birmingham
West Midlands
B47 6WG
Same address for the past 27 years
Telephone
01512555177
Email
Unreported
People
Officers
4
Shareholders
1
Controllers (PSC)
1
Director • British • Lives in UK • Born in Jun 1977
Director • British • Lives in England • Born in Jun 1975
Director • British • Lives in UK • Born in Apr 1984
Impala Holdings Limited
PSC
Shareholders, PSCs & Group Structure
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Mutual Companies
Phoenix Pension Scheme (Trustees) Limited
Pearl Group Secretariat Services Limited, Samantha Rose Buckle, and 1 more are mutual people.
Active
Phoenix Pensions Trustee Services Limited
Pearl Group Secretariat Services Limited, Samantha Rose Buckle, and 1 more are mutual people.
Active
Britannic Finance Limited
Pearl Group Secretariat Services Limited, Samantha Rose Buckle, and 1 more are mutual people.
Active
Pearl Customer Care Limited
Mr Neil Mowatt Hugh, Samantha Rose Buckle, and 1 more are mutual people.
Active
Britannic Money Investment Services Limited
Pearl Group Secretariat Services Limited and Samantha Rose Buckle are mutual people.
Active
Phoenix SCP Pensions Trustees Limited
Pearl Group Secretariat Services Limited and Samantha Rose Buckle are mutual people.
Active
Alba Life Trustees Limited
Pearl Group Secretariat Services Limited and Samantha Rose Buckle are mutual people.
Active
Phoenix SCP Trustees Limited
Pearl Group Secretariat Services Limited and Samantha Rose Buckle are mutual people.
Active
Financials
Net Assets, Total Assets & Total Liabilities (2015–2024)
Period Ended
31 Dec 2024
For period 31 Dec31 Dec 2024
Traded for 12 months
Cash in Bank
£410.24K
Increased by £41.02K (+11%)
Turnover
£39.35K
Decreased by £18.16K (-32%)
Employees
Unreported
Same as previous period
Total Assets
£414.52K
Increased by £39.32K (+10%)
Total Liabilities
-£30.64K
Increased by £20.11K (+191%)
Net Assets
£383.88K
Increased by £19.22K (+5%)
Debt Ratio (%)
7%
Increased by 4.58% (+163%)
Latest Activity
Subsidiary Accounts Submitted
1 Month Ago on 8 Sep 2025
Confirmation Submitted
5 Months Ago on 8 May 2025
Mrs Jenny Isobel Holt Appointed
10 Months Ago on 6 Dec 2024
Samantha Rose Buckle Resigned
10 Months Ago on 6 Dec 2024
Subsidiary Accounts Submitted
1 Year 1 Month Ago on 27 Aug 2024
Confirmation Submitted
1 Year 5 Months Ago on 6 May 2024
Subsidiary Accounts Submitted
2 Years Ago on 10 Oct 2023
Confirmation Submitted
2 Years 5 Months Ago on 10 May 2023
Subsidiary Accounts Submitted
3 Years Ago on 17 Oct 2022
Mrs Samantha Rose Buckle Details Changed
3 Years Ago on 15 Apr 2022
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Documents
Audit exemption subsidiary accounts made up to 31 December 2024
Submitted on 8 Sep 2025
Consolidated accounts of parent company for subsidiary company period ending 31/12/24
Submitted on 8 Sep 2025
Notice of agreement to exemption from audit of accounts for period ending 31/12/24
Submitted on 18 Jun 2025
Audit exemption statement of guarantee by parent company for period ending 31/12/24
Submitted on 18 Jun 2025
Confirmation statement made on 23 April 2025 with no updates
Submitted on 8 May 2025
Appointment of Mrs Jenny Isobel Holt as a director on 6 December 2024
Submitted on 6 Dec 2024
Termination of appointment of Samantha Rose Buckle as a director on 6 December 2024
Submitted on 6 Dec 2024
Audit exemption subsidiary accounts made up to 31 December 2023
Submitted on 27 Aug 2024
Consolidated accounts of parent company for subsidiary company period ending 31/12/23
Submitted on 27 Aug 2024
Audit exemption statement of guarantee by parent company for period ending 31/12/23
Submitted on 21 Jul 2024
Repayment History
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