Institute of Customer Service
The Institute of Customer Service is the UK's independent professional membership body for customer service. It focuses on improving business performance through service excellence and works across all sectors to enhance the customer experience.
- Management qualifications
- ServiceMark accreditation
- Business benchmarking services
- Professional development workshops
- Membership for organisations and individuals
Locations
Competitors
Inside Out Image provides professional development services focused on enhancing communication and relationship management skills for individuals and organisations.
Management Futures is dedicated to enabling leaders, teams, organisations, and coaches to achieve their ambitions through coaching and leadership development.
Pro-Noctis Ltd is an award-winning Human Performance specialist company that collaborates with clients and organisations striving to create the most productive and engaged working environment possible.
Mission Group is dedicated to developing leaders and teams through interactive experiences that enhance personal and team performance.
Company Details
Institute of Customer Service is operated by Institute Of Customer Service and is a Active company incorporated on 11 February 1997 with the registered office located in London, Greater London. Institute Of Customer Service was registered 28 years ago.
Status
Active
Size
Small
Directors
11
Age
28 years old
Employees
44
Turnover
£5.34M
Total Assets
£7.29M
Cash in Bank
£5.42M
Total Liabilities
-£6.74M
Teams
71
47
24
17
6
5
10
Vice President • Joined Jul 2024
Vice President • Joined Dec 2020
Vice President • Joined Feb 2017
Vice President • Joined Nov 2024
Vice President • Joined Oct 2017
Vice President • Joined Nov 2024
Vice President • Joined May 2018
Vice President • Joined Jan 2015
Vice President • Joined May 2018
Vice President Customer Service • Joined Oct 2020
Vice President • Joined Jul 2024
Vice President • Joined Dec 2020
Vice President • Joined Feb 2017
Vice President • Joined Nov 2024
Vice President • Joined Oct 2017
Vice President • Joined Nov 2024
Vice President • Joined May 2018
Vice President • Joined Jan 2015
Vice President • Joined May 2018
Vice President Customer Service • Joined Oct 2020
Event Executive • Joined Jun 2023
Events Executive • Joined Sep 2024
Product Marketing Executive • Joined Jun 2024
Membership Director
Membership Director • Joined Mar 2008
Membership Director
Commercial Director • Joined Nov 2024
Customer Experience Manager • Joined Aug 2024
Business Development Manager
Business Development Manager • Joined Nov 2016
Vice President Customer Service • Joined Oct 2020
Sales Executive
Membership Director
Membership Director • Joined Mar 2008
Membership Director
Commercial Director • Joined Nov 2024
Business Development Manager
Business Development Manager • Joined Nov 2016
Client Development Director • Joined May 2023
Client Development Director • Joined Mar 2024
Professional Development Manager
Learning And Development Consultant • Joined Oct 2019
Learning And Development Consultant • Joined Jun 2016
Training
Professional Development Facilitator • Joined Jun 2012
Looking For A Job
Professional Development Manager
Learning And Development Consultant • Joined Oct 2019
Learning And Development Consultant • Joined Jun 2016
Assessor
Professional Development Facilitator • Joined Jun 2012
Business Development And Lead Generation Director • Joined Jul 2015
ICS Awards Liaison Manager
Strategic Director - Professional Development
Director Of Standards And Quality
Client Development Director - Trusted Advisory Network • Joined Sep 2023
Research & Knowledge Officer
Employee
AMICS - Assesor Member Of The Institute Of Customer Service • Joined Mar 2008
Judge For Annual Customer Satisfaction Awards • Joined Oct 2018
Assessor (SMICS) • Joined Jul 2014
View 71 members